Lead Teller

YIELD Indonesia · 📍 Binjai, Sumatera Utara · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 22.000.000 – Rp 32.000.000 per month
YIELD Indonesia is seeking a dynamic and experienced Lead Teller to join our team in Binjai, Sumatera Utara. In this role, you will be responsible for leading and managing a team of tellers, ensuring high levels of customer service and operational efficiency. This is an excellent opportunity for a professional looking to take on a leadership role in the banking industry.

📋 Tanggung Jawab Pekerjaan

Leading and managing a team of tellers to ensure high levels of customer service and satisfaction.,Overseeing daily banking operations, including cash handling and transaction processing.,Ensuring compliance with banking regulations and internal policies.,Providing training and development opportunities for team members.,Managing customer complaints and resolving issues effectively.,Monitoring and reporting on team performance and operational metrics.,Collaborating with other departments to ensure seamless customer service.,Ensuring the security and integrity of banking transactions and customer data.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience as a Teller or similar role in the banking industry.,Proven leadership and team management experience.,Strong knowledge of banking regulations and internal policies.,Excellent communication and interpersonal skills.,Proficiency in using banking software and systems.,Ability to handle high-pressure situations and meet tight deadlines.,Strong problem-solving and decision-making skills.,Bachelor's degree in Business Administration, Banking, or a related field.

🛠️ Keahlian

Leadership and team managementCustomer service and relationship managementBanking regulations and complianceCash handling and transaction processingTraining and developmentPerformance monitoring and reportingProblem-solving and decision-makingProficiency in banking software and systems
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